As the world becomes a more open place, we’re all looking forward to being able to do what we enjoy most. Like other events taking place this summer, we are doing everything that we can to keep up-to-date with the latest UK Government guidelines to inform our planning. To keep you in the know about how Rock Oyster is considering COVID-19, we’ve got this live updates page to help you with your planning. We answer your questions below:
Q: What happens if the festival is cancelled or rescheduled due to Coronavirus?
A: Rock Oyster Festival is going ahead as planned on 30 July – 1 August. Don’t worry, if we’re unable to go ahead or the festival is rescheduled due to Coronavirus, you’ll be able to transfer your ticket to the next year or get a refund.
Q – What measures are you putting in place / will there be social distancing?
A: A: We will continue to follow the UK Government’s guidelines regarding Coronavirus, and update this document with relevant information according to the Roadmap out of Lockdown. At present Rock Oyster Festival falls within Step 4, when ‘the government hopes to be in a position to remove all legal limits on social contact.
Q. Oh no! I can’t make it, can I get a refund on tickets?
A: This depends on your circumstances and whether you’ve purchased refund protection. As standard our tickets don’t come with refund protection, this is a paid extra available when booking. For more information, please contact See Tickets. However, If we’re unable to go ahead or the festival is rescheduled due to Coronavirus, you’ll be able to roll your ticket forward to next year or get a full refund.
Still looking for answers? Please contact us firstname.lastname@example.org